On Time Guaranteed
We understand the stress that can come with the visa process, and we’re here to take that burden off your shoulders. With our commitment to delivering your visa on time, we guarantee that based on your travel destination and application timing, your visa will arrive exactly as promised.
How do we calculate the timeframe?
We base the timeframe on data from our last 90 day visa processing timelines, insights from our expert visa team, and factors such as seasonal fluctuations and immigration office holidays. This helps us provide you with the most accurate estimate for the delivery of your visa.
Tracking the status of your visa
You can easily monitor the live status of your visa through our status page. We provide regular updates throughout the application process, so you can see exactly which stage your visa is in while we ensure its timely delivery.
What happens in case of a delay?
If we miss the guaranteed deadline by more than 2 hours, you will receive a full 100% refund. Once your visa is processed, we will still send it to you immediately upon receipt.
Missed Time Commitments
There are various reasons why we may occasionally miss our On Time Guarantee. These can include public holidays or delays in coordinating with the visa service provider in Vietnam.
